Policy

T&C's & Privacy Policy 

Please contact mariejohnson-ht.co.uk for for any immediate issues regarding policy.

T&C's

Below are our general T&C's which will be amended from time to time as necessary.

Once a booking has been accepted by Marie Johnson Intuitive Wellbeing, you as the client will have entered into an agreement to receive treatment and or attend course/event based on these Terms and Conditions.  

Payment - Therapies 

Payment for treatment is due in full at the end of your session. Gift vouchers can be used as payment for treatment as specified on them and within their validity. 

If not all treatments are taken within the set time, any applicable discount no longer applies and only a number of individual sessions equivalent to the paid amount can be taken. Marie Johnson Intuitive Wellbeing does not offer refunds or partial refunds for treatment, unless the treatment is cancelled  by me.

Payment - Courses & Events 

A booking form is required for all courses and events as is a non-refundable deposit. We will then send you a confirmation letter to confirm your acceptance on the course/workshop.

Angelic Reiki £50

Hot Stone Reflexology £50

Angel Workshops - TBA 

All courses and events must be paid for in full before commencement of course/event unless a payment plan has been agreed. 

If an installment plan has been agreed it is your responsibility to make regular monthly payments.

Cancellation - Therapies 

If for any reason a treatment is cancelled by the client within less than 24 hours notice, 50% of the treatment price remains due for the reserved time slot.

This fee is payable within 7 days or at the next session, whichever is earlier.

Should a  client run late for an appointment, I may have to shorten the treatment by the time of the delay.

In some cases it may no longer be feasible to start the session. If at all possible, please inform me asap of any delay.

Cancellation - Courses & Events  

Failure to make payment will result in cancellation of your booking.

If the course/event you have booked on is cancelled by Marie Johnson Intuitive Wellbeing and an alternative date cannot be agreed, a full refund will be given. 

Privacy Policy

This is Marie Johnson Intuitive Wellbeing Privacy Policy which explains how we use any personal information we collect from you and why we collect it.

What information is required? 

Contact Details: Name, Email & Telephone Number 

Health: We will require your age and related health details if you are booking for a treatment.

Consultation for Models: We will require your age and related health details if you are acting as a model for a training course

Why do we need it, how long will we use it for and how long will we retain it? 

We need all the details above in order to ensure that it is safe for us to provide the service or treatments you may ask for and also for insurance purposes.

We will store your information for 7-years after the date of your treatment, or for 7-years after you have reached the age of 18 if you are/were under 18 when your treatment took place. Our lawful basis for processing this personal information is ‘contract’, this means that we have a legal reason to ask you for your data because we need it for contractual reasons. You do not have to share your personal data with us, but if you do not we cannot offer you a service or treatment with

Marie Johnson Intuitive Wellbeing. You must fulfill your side of the contract (share your personal information) in order for us to fulfill ours (provide the service or carry out treatment).

Will we share your information?

No, we will not share your information with anyone outside of Enchantment.

Who can I complain to if I feel you are not handling my Data Correctly?

Please contact Marie Johnson if you have any questions or concern about this policy or the information we hold on you and you can do this via email to

mariejohnson-ht.co.uk

If you believe we are not handling your data correctly you have a right to make a complaint, this should be sent to us using the above contact details.  

If you are unhappy with our response you should then contact the ICO (Independent Commissioner's Office) using the following web address

https://ico.org.uk/concerns/ 

Disclaimer

The therapies, training and services on this website are not offered as a cure or substitute for medical or psychological diagnosis and treatment . 

The information provided on this website, expressed or implied is for the purpose of information only;it is not given as medical advice. 

If you have a health problem, health question or medical emergency, you are advised to consult your Doctor. 

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